Customer Service Specialist
06-2015 - 08-2017 Sales Customer engagement, customer consultation and product advertising.
Сustomer analysis and writing business plan, preparation of all documents for loan issuance.
Work with special offers and services for VIP clients of the Bank.
Maintenance and provision of all necessary documents and write reports each quater.
Working with the database, entering the necessary information about the Bank's customers for further work.
Negotiating with clients, advising clients of the Bank in matters of banking products.
Cooperation with regional representatives. Holding telephone conversations.
Registration of primary documents for consideration of the loan, work with applications from customers.
The resolution of conflict situations. Work with office and computer equipment.