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Virginia Lee

59 years • Plymouth

Summary

Mature and experienced individual with a wealth of interpersonal skills, transferable to any administrative setting.

Skills

Customer Services research Databases Spreadsheets Audio Transcripton Typing/word Processing Computerised Invoicing Computerised Creditors Computerised Purchase Ordering Record Keeping Archive Record Keeping MsOffice Secretarial/Administration

Experiences

Studying

10-2015 - Now Studying for my Diploma in Leadership & Management Level 3. Family History Consultant. Involved in a residents craft group.

Study

10-2015 - Now Energy / Materials / Mechanics Studying for my Diploma in Leadership & Management Level 3. Family History Consultant. Involved in a residents craft group.

Education & training

Sussex Coast College

2016 - 2016 Plymouth, United Kingdom Sales , Project / Product management

My soft skills

Flexible
Independent
Communicating
Persevering

Languages spoken

  • English

    Native language

Extra-professional Experiences

Council Tax Customer Advisor

Plymouth City Council
08-1997 - 10-2015

Council Tax Customer Advisor. Revenues & Benefits Assistant with five years as a HR Clerk/Typist. Dealing with Council Tax queries and accounts. Awarding discounts/exemptions. Producing refunds. Taking payments and setting up direct debits. Making payment arrangements. Tracing persons for non-payment. Recording complaints and routing to appropriate officer. Dealing with Subject Access Request. Signposting customers. General secretarial and administration.

My dreams

One day

To move back to Newton Abbot

My Internet presence