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Violina Yancheva

Allow your passion to become your profession.

24 ans • Paris

Résumé

I would say that I am a very cheerful and sociable person who gets along with different types of people. My working experience up to now helped me ro reiforce my communication with different type of people and manage all types of situations. What makes me great is the ability to adapt to every situation, also I consider myself as a sociable and very opened, a person who is always aiming the best and nothing but the best.

Compétences

Computer Skills

Expériences

Reservation Agent, Receptionniste, Concierge

09-2017 - 12-2017 Administration- Answering the phone while greeting visitors in a busy reception area - Keeping front desk tidy and presentable with all necessary material - Answering questions and addressing complaints - Greeting and welcoming desks as they approach the front desk -Receive letters, packages and distribute them - Check, sort and forward emails - Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable - Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files - Answering questions about organization and provides callers with address, directions, and other information requested

Waitress

04-2016 - 09-2016 Hôtellerie - Restauration- Accuracy - Attentiveness - Beverage Orders preparation - Bus Tables - Carry Trays - Cleaning - Clearing Tables - Communication - Courteous - Customer Satisfaction - Deliver Orders - Efficient - Energetic - Enter Orders - Enthusiastic - Flexible - Follow Instructions - Food and Beverage Knowledge - Friendly

Reservation Agent, Receptionnist, Concierge

04-2016 - 10-2016 Administration- Answering the phone while greeting visitors in a busy reception area - Keeping front desk tidy and presentable with all necessary material - Answering questions and addressing complaints - Greeting and welcoming desks as they approach the front desk -Receive letters, packages and distribute them - Check, sort and forward emails - Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable - Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files - Answering questions about organization and provides callers with address, directions, and other information requested

Reservation Agent, Receptionnist, Concierge

04-2015 - 09-2015 Administration- Answering the phone while greeting visitors in a busy reception area - Keeping front desk tidy and presentable with all necessary material - Answering questions and addressing complaints - Greeting and welcoming desks as they approach the front desk -Receive letters, packages and distribute them - Check, sort and forward emails - Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable - Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files - Answering questions about organization and provides callers with address, directions, and other information requested

Formations

Académie Internationale De Management

2014 - 2017 Paris, FranceHôtellerie - Restauration

Mes qualités

Positif·ve
Persévérant·e
Esprit d'équipe
Réactif·ve

Langues parlées

  • Bulgare

    Langue maternelle

  • Anglais

    Professionnel

  • Français

    Professionnel