Viktor Vrgas


Administrador Siebel

07-2013 - 05-2016 Infra / Réseaux / TélécomsInstalling Siebel servers and components, servicing and maintenance of logs and components. If there is new development review and implementation of changes in the repository. Compilation, distribution and application of SRF and export repository between environments. Updating your changes. If there resolution and tracking issues with oracle support. Siebel operation platform in different environments (up, down or restart DEV, QA, PROD). Creating user. User management (roles, groups and passwords). Creating remote clients and dbextract, export and import product catalog. General Siebel Configurator, knowledge of Siebel Tools: modification and creation of Siebel objects in the user interface layers (Views, Applets, Screens), the business layer (Business Object, Business Component and the data layer.

Production Support Supervisor

07-2012 - 08-2013 Project to support all applications Sovereign Bank. Shift manager in the area CSA Sovereign developing analysis Support and solution processes in production and canceled previous mainframe environments, Unix, Web platforms. Preparing reports on shift change, Dashboard loans, personal accounts, log canceled processes. In conjunction with the application is determined to solve cancellations to continue the service. Analyses are performed to give a suggestion and solution processes root canceled. Advise and lead the team of quality analysts middle layer components.


Fes Acatlán, Unam

1992 - 1996 Études / Statistiques / Data

Mes qualités

Esprit d'équipe

Langues parlées

  • Espagnol

    Langue maternelle

  • Anglais