Tommy Sterling - WIZBII Tommy Sterling has published his/her professional profile on WIZBII. T S

Tommy Sterling

Executive Officer

30years • Exeter

Summary

Total of 3 years’ experience in office administration, with extensive knowledge and experience in the food and farming industry.

Skills

IT SkillsAttention To Detailcustomer serviceOffice Administration

Experiences

Office Administrator

07-2016 - 12-2016 Environment• Data inputting • Claims processing of REG (Rural Economy Grants) for the expansion of businesses • Delivering (as well as updating with received) documents of Post Payment Monitoring Reports • Customer service – on the phone, letters and emails • Scanning/photo-copying documentations • Worked alongside DIS (DEFRA Investigations Service) to investigate any suspicious activity within cattle passports • B2B and B2C project handling • Safe-guarding client and business confidentiality • Proficient on Microsoft processing applications:- Word; Excel; Powerpoint, • Knowledge of localised systems:- SITI Agri, Citrix, CRM

Executive Officer

09-2015 - 03-2016 Environment• Accuracy in data entry • Making clear and concise notes on the system • Processing of farmers’ BPS claims • Customer service – on the phone, letters and emails • Scanning/photo-copying documentations • Safe-guarding client and business confidentiality • B2B and B2C project handling • Self-efficient on Microsoft processing applications:- Word; Excel; Powerpoint, • Knowledge of localised systems:- SITI Agri, Citrix, CRM

Technical Support Office Administrator

03-2015 - 09-2015 Infra / Networks / Telecom• Answering calls and dealing with technical enquiries and troubleshooting to resolve situations, whether for a customer or on their behalf, as a partner or third party calls. • Calling manufacturers on the behalf of the customer and chasing up on enquiries. • Booking and confirming service jobs • Knowledge on technical products and manufacturers terms and conditions. • Creating replacement items for clients’ products. • Email and letter correspondence with clients and third parties. • Making decisions with little supervision • Dealing with complaints and working to KPI

Store Administrator

01-2014 - 01-2015 Energy / Materials / Mechanics• Serving customers and authorising fuel purchases. • Cash handling and billing • Stock replenishment • Ordering stock and signing for deliveries • Stock-checking within the accounts of the franchise • Deal with queries and complaints. • B2B and B2C products/project purchasing

Education & training

St Lukes Science And Sports College

2007 - 2010 Exeter, DevonPersonal services

My soft skills

Analytical
Innovative
Creative
Communicating

Languages spoken

  • English

    Native language

My Internet presence

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