Tiffany Hagerman - WIZBII Tiffany Hagerman has published his/her professional profile on WIZBII. T H

Tiffany Hagerman

Customer Service Expert

39years • Aurora

Summary

Client-focused-focused-focused-focused Sales Representative with 5 years of providing solutions to customers. Solid understanding of the customer service industry. Enthusiastic & outgoing Sales Associate as well, proficient at building positive relationships with new & existing customers by offering superior customer service.

Skills

time managementMultitasking. ...Customer ReportTeam PlayerPayment ProcessingActive ListeningProblem SolvingCleanlinessComputer ProficiencyCustomer Orientedcommunication

Experiences

Seafood Clerk

09-2016 - 09-2017 Hotels - RestaurantsCreated attractive displays to promote items; Assisted customers on sales floor as needed; Alerted customers of upcoming sales events and promotions; Used time efficiently when not serving customers; Resolved all customer complaints in a professional manner while prioritizing customer satisfaction; Fostered a positive work environment by consistently treating all employees and customers with respect and consideration; Determined customer needs by asking relevant questions and listening actively to the responses; Priced merchandise, stocked shelves and took inventory of supplies; Followed up with over a dozen customers each week to verify that they were satisfied with purchases; Actively pursued personal learning and development opportunities; Cleaned and organized my department, while completing all opening/closing procedures; Mentored new sales associates to contribute to the store's positive culture; Worked with the management team to implement the proper division of responsibilities.

Cashier

10-2009 - 09-2010 Chemistry / Biology / AgronomyCultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner; Described items on the menu in detail; Assisted customers in selecting items based on needs; Resolved all customer complaints in a professional manner while prioritizing customer satisfaction; Received customer payments; Completed purchases using Point of Sale systems; Processed customer returns; Greeted customers promptly; Trained new cashiers on procedures, customer service and sales techniques; Stocked and replenished merchandise according to store merchandising layouts.

Education & training

Horizon Highschool

1999 - 2001 Brighton, CO, USA, BrightonCommunity management

My soft skills

Analytical
Thorough
Responsive
Persuasive

Languages spoken

  • English

    Native language

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