Sonia Zvelebilová - WIZBII Sonia Zvelebilová has published his/her professional profile on WIZBII. S Z

Sonia Zvelebilová

35years • Nogent-sur-Marne

Summary

Recently graduated from University of Nice (Hospitality Management) and with a great sales spirit I am looking for a new opportunities as a Sales Assistant or Coordinator.

Skills

negotiationPack OfficeBusiness Strategy Creationphotoshop

Experiences

Receptionist

09-2015 - NowHotels - RestaurantsDealing with bookings, administratif support (check-in/check-out), room management, preparing bills and factures, answering and taking care of special requests from guests, dealing with complaints or problems etc.

Sales

02-2015 - 08-2015 Hotels - RestaurantsFinalizing proposals, booking creation, preparing the VIP arrivals (updating opera profiles, writing welcome cards etc.), competition check (visiting the other hotels, shop calls), preparing the business contracts 2015/2016, RFP prospection, local business potential research , support of the sales team before and after the business trip (updating database, expenses, etc.)

Sales and Event Assistant

06-2014 - 09-2014 Hotels - RestaurantsDealing with bookings, administratif support (check-in/check-out), room management, preparing bills and factures, answering and taking care of special requests from guests, dealing with complaints or problems etc.

Event Manager & Organisor

02-2014 - 06-2014 EventsManaging and planning receptive services (accomodation, transportation, restauration, excursion) in France and Monaco: preparing the offers, estimating the quotations, negotiation with suppliers, booking the accomodation/ transport/ restaurants if needed

Receptionist

05-2013 - 09-2013 Hotels - RestaurantsDealing with bookings by phone, e-mail, letter, fax or face-to-face, completing procedures check in/ check out, room management, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests, answering questions about what the hotel offers and the surrounding area, dealing with complaints or problems (application of L.E.A.R.N. strategy)

Education & training

Master 2 Hôtellerie Internationale

2013 - 2015 Nogent-sur-Marne, FranceHR / Training

University Charles

2009 - 2013 Prague, Czech Republic, Prague

My soft skills

Independent
Communicating
Team player
Persevering

Languages spoken

  • English

    Professional

  • French

    Native language

  • Czech

    Native language

  • Russian

    Basic

Make every future a success.
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