Sigute Petrauskaite - WIZBII Sigute Petrauskaite has published his/her professional profile on WIZBII. S P

Sigute Petrauskaite

Looking for job in tenerife

33years • Arico el Nuevo

Summary

I am a very friendly, polite hard working young person who can work well either alone or in a team. When I have been set a task I complete it to the best of my abilities. I am an ambitious and self - motivated individual with diverse working experience. I am a fast learner, professional, confident and enthusiastic in any environment. I have good listening and communication skills. I have a creative mind and I am always up for new challenges. I am well organized and always plan ahead to make sure I manage my time well.

Skills

• Able To Act On Initiative, Identify Opportunities & Proactive In Putting Forward Ideas & Solutions;• Able To Express Your Ideas Clearly And Confidently In Speech And Writing;• Manage Time Effectively, Prioritizing Tasks And Able To Work To Deadlines;• Presents A Strong, Professional, Positive Image To Others Which Inspires Confidence & Commands Respect.• Generates & Applying New Ideas & Solutions

Experiences

Front Desk Supervisor

11-2016 - 11-2017 Hotels - Restaurants• Operation of Front Desk functions. • Schedule regular meetings to discuss about issues and updates. • To oversee and assist the staff members in providing better customer service and to resolve the customer complaints as well as attend to their special requests. • Handle all disciplinary actions for department including coaching and counseling when necessary. • Develop customer service programs (booking.com; expedia.com; agoda.com). • Post charges to customers and handle card and cash transactions.

Manager

06-2015 - 11-2016 Chemistry / Biology / Agronomy• Hire, train, manage and motivate staff. • Prepare reports at the end of the shift/month, including staff control, food control and sales. • Coordinate the operation of the restaurant during scheduled shifts. • Maintain high standards of quality control, hygiene, and health and safety. • Take responsibility for the business performance of the restaurant. • Check stock levels, order supplies and prepare cash drawers and petty cash. • Meet and greet customers, organize table reservations and offer advice about menu and wine choices. Respond to customer queries and complaints.

Receptionist

08-2013 - 06-2015 Administration• Dealing with bookings by phone, e-mail, letter, fax or face-to-face; • Completing procedures when guests arrive and leave; • Choosing rooms and handing out keys; • Preparing bills and taking payments; • Dealing with special requests from guests (like booking theatre tickets or storing valuable items); • Dealing with complaints or problems.

Education & training

Vilnius Business College

2008 - 2011 Vilnius, Lithuania, VilniusHotels - Restaurants

My soft skills

Communicating
Persevering
Team player
Positive

Languages spoken

  • Lithuanian

    Native language

  • English

    Professional

  • Russian

    Intermediate

  • German

    Basic

  • Spanish

    Basic

My dreams

One day

To feel happiness, fullness, peace.

Make every future a success.
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