Industrial Engineering Aide
06-2016 - 05-2017 Project / Product management • Developed business cases & gathered business requirements by interviewing clients.
• Performed on-site and virtual process mapping in Visio and ARIS using standardized BPMN 2.0 template.
• Identified opportunities for continuous improvement and re-engineering using DMAIC and Lean Six Sigma principles.
• Implemented Kaizen, monitored KPIs and used it to influence stakeholders to drive business decisions.
• Automated the Rebuild units’ material-flow tracking process by 80% throughout the agency supply chain to reduce errors.
• Accountable for procurement analysis of $26M worth Infor EAM software suite & gap analysis of the software capabilities.
• Tracked deadlines, deliverables, resources and schedules throughout project life-cycles using MS Project.