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Sarah Door

Care assistant looking for sales assistant

35years • Sunderland

Summary

Over the last 14 years I’ve worked in a mixture of customer service based sectors. Currently working in care, where I pride myself on my customer service skills, which are put to use daily. Working within care continues to give me that front line customer service experience which includes dealing with demanding clients/customers, concerned family members, professional medical professionals and staff alike.

Skills

Patience Attentiveness Clear Communication Skills Knowledge Of The Service Ability To Use “Positive Language” Acting Skills Time Management Skill Ability To “Read” Customer A Calming Presence Goal Oriented Focus Ability To Handle Surprises Persuasion Skills Tenacity Closing Ability Willingness To Learn

Experiences

Care assistant

01-2017 - Now

Personal services

Working with customers living with dementia, caring for end of life residents, and supporting the Young Physically Disabled (YPD) has not only given me some valuable experience towards dealing with these types of illness’s, but has helped me personally by enhancing my customer services skills whilst increasing my self confidence.

Care assistant

04-2016 - 12-2016

Personal services

Working within a Care home as a Case Assistant, duties as above.

Care assistant

09-2011 - 10-2012

Personal services

• Daily duties included: Customer Service needs • Assisting clients with all personal care needs. • Assistance with one to one care when required. • The updating of daily care records and care plans.

Care assistant

07-2010 - 07-2011

Personal services

Working within a Care home as a Care Assistant.

Deputy manager

12-2006 - 07-2010

Chemistry / Biology / Agronomy

Running the coffee shop, dealing with; goods, suppliers, customers and payments.

Education & training

New college durham

2013 - 2015

Durham, County Durham

Personal services

My soft skills

Communicating

Persevering

Flexible

Team player