Teleappointer
09-2018 - 11-2018 Personal services Inbound and outbound calls,
Booking appointments,
Repairs,
Triage,
Data inputting,
Sending out letters to patients,
Creating records
Samantha Edgington
Eagerness to progress
33years • Birmingham
Summary
Eagerness to progress and exceed expectations
Skills
Experiences
Customer service advisor
02-2017 - 08-2018 IT development Outbound calls,
CRM,
Service Now,
Data inputting,
Emails,calls and letters sent to customers,
Compensation issued,
Working out delays,
Training staff,
Supervisor
08-2015 - 02-2017 Chemistry / Biology / Agronomy Stock control,
Stock take,
Cash management,
Rota scheduling,
Repairing equipment,
Training,
Inputting data,
Payroll,
Starters and leavers paperwork,
Recruiting staff,
Preparing meetings
Shift manager
11-2009 - 08-2015 Chemistry / Biology / Agronomy Scheduling,
Training,
Cash management,
Safe management,
Cashier,
Kitchen worker,
Running shop floor,
Ordering stock,
Deliveries,
Education & training
Holly Lodge High School
2002 - 2007 Chemistry / Biology / Agronomy , Personal services , IT development , Studies / Statistics / Data , HR / Training , Administration
My soft skills
Languages spoken
English Native language