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Rachael Smith

Customer service advisor

27 years • Elgin

Experiences

Customer service advisor

12-2012 - Now Marketing answer calls and respond to emails handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information route calls to appropriate resource follow up customer calls where necessary complete call logs

Education & training

Lossiemouth High School

2006 - 2010 Lossiemouth, Moray Sales , Project / Product management

My soft skills

Communicating
Independent
Flexible
Persevering

Languages spoken

  • English

    Native language