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Rachael Smith

Customer service advisor

26 years • Elgin

Experience

Customer service advisor

12-2012 - NowMarketinganswer calls and respond to emails handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information route calls to appropriate resource follow up customer calls where necessary complete call logs

Education & training

Lossiemouth High School

2006 - 2010 Lossiemouth, MoraySales, Project / Product management

My qualities

Communicating
Independent
Flexible
Persevering

Languages spoken

  • English

    Native language