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queen mwendi

The sky is not the limit ,seeking new opportunities .

27 years • Castelli Calepio

Summary

Born and raised in Kenya currently living in italy. Am very determined,hardworking,ambitious and eager to learn new skills. Am a strong believer that honesty and hard work always pays in the end.

Skills

Excellent Written And Verbal Communication Skills. Fluent In English Able To Work Under Pressure

Experience

Hostess

11-2011 - 10-2013 Hotels - Restaurants -welcomed arriving guests and checked their names against the listime -Took reservations over the phone and from the Internet -Answered questions concerning drink specials and performing artists -Maintained anor appropriate appearance for the setting -Mingled with guests -Thanked departing guests

Receptionist

11-2011 - 10-2012 Hotels - Restaurants -Greeted hotel guests and answered any concerns -Provided an outstanding guest experience -Maintained an orderly guest record and bookings -contacted necessary staff to solve problems when challenges arised -ensured the guest comfort

Education & training

zetech college kenya

2010 - 2011 Nairobi, Kenya Hotels - Restaurants

My soft skills

Flexible
Team player
Responsive
Curious

Languages spoken

  • English

    Native language

  • Italian

    Professional

My dreams

One day

Become an entrepreneur,travel the world