pROJECT mANAGER iNTERN
10-2018 - 04-2019 Project / Product management • Create, implement, and monitor detailed projects to ensure standards and deadlines are met and working on Agile Methodology.
• Enhanced customer awareness of full product functionality and best practices, enhancing customer usage training, Configuration, Testing and Integration & testing (UAT) and launch support of software projects for our customers.
• Established and maintained relationships with Implementation, Service and Engineering team to collaborate on client and project goals, issues and resolutions. Plan, develop and deploy change management initiatives for technical implementation including productivity software, systems, technical application and hardware release.
• Facilitate conference calls with stakeholders for the project kickoff and on-going status checkpoints to review requirements, milestones, action items, and role expectations.