Field Banking Officer
05-2016 - NowSales • Build and managed a net balance portfolio size
• Monitoring of Field Tellers general ledger and Reconciliation of deposits mobilized
• Perfection of full KYC of customers
• Ensured Field Tellers defined the relationship with customers daily, weekly and monthly
• Assigned number of customers to Field Tellers
• Review daily performance and activities of Field Tellers
• Communicate all field issues to management for immediate resolutions
• Ensured punctuality of team members.
• Auditing & Reconciliation customers account.
• Reviewing of weekly Audit Reports .
• Sampled Customer Visits/Phone Call/ Visitation Report
• Map & Develop Field teller and Financial services officers route plan/business area
• Ensured Financial services officers assist Field tellers to Achieve 250 calls/weekly
• Organizing Market Drives & Storms
• Lead a team of Field Tellers to build a strong and sustainable relationship with assigned customer based.
• Training of newly Deployed Field tellers and financial services officers.