Pawel Sokalski - WIZBII Pawel Sokalski has published his/her professional profile on WIZBII. P S

Pawel Sokalski

Certified Social Media & Marketing Specialist

30years • Derby

Summary

I am an independent Risk Analyst & Social Media Moderator at Crisp Thinking and Social Media & Marketing Analyst at Appen. I am open to contracted or freelance opportunities within Social Media Moderation & Marketing, Community Management, Online Customer Service. I become a Certified Moderator awarded by Moderation Gateway which proves my skills and awareness of Social Media, Content Moderation, Community Management, Safety in the Internet, Online Child Protection and related topics.

Skills

Social Media ModerationSocial Media MonitoringSalesOnline MarketingAdvertisingRisk Analysisdigital marketingOnline AdvertisingteamworkProblem-solvingCommunications

Experiences

Online Customer Service

08-2018 - NowMarketing- Representing the company as a front-line point of a service representative to users and customers - Responding to inbound customer queries in a prompt and professional manner - Responding to comments and customer queries in a professional and timely manner on social media - Monitoring and reporting feedback to management

Social Media Moderator / Risk Analyst

08-2017 - NowMarketing• Responsible for providing safety and moderation best practice to client companies, including insight on COPPA compliance • Delivering an effective community management service on assigned client projects and other projects where required • Sharing feedback and insights gained with management • Effective community management of key areas on client sites and social media accounts • Accurately tagging content from social media and UGC platforms in line with moderation guidelines • Escalating issues to Moderation Shift Managers as necessary • Alerting Moderation Shift Managers to trends or building situations on a client’s site • Determining whether content is of a positive or negative sentiment • Providing Moderation Shift Managers with a timely shift report noting any issues encountered during shifts

Marketing Specialist

06-2017 - 11-2017 Marketing• Designing marketing campaigns and empowering social media presence • Creating and designing promotional materials such leaflets, posters, videos, photographs • Conducting market research • Assisting in inbound and outbound marketing activities • Participating and representing the client during business events

Social Media Consultant

04-2017 - 11-2017 MarketingI was an independent consultant working for Appen, doing web evaluation using annotation tools, I review and rate web content using a web application to support the measurement of search data relevance; evaluating online web content according to detailed criteria.

Education & training

University Of Derby, Uk

2013 - 2016 Derby, Derby, Derby, UK, DerbySales, Project / Product management, Marketing

My soft skills

Persevering
Communicating
Independent
Responsive

Languages spoken

  • English

    Native language

  • Polish

    Native language

My Internet presence

Make every future a success.
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