Customer relationship officer
05-2017 - 02-2018 Events Working as a customer relationship officer at Al-Fath Club. My main role is to sign new members every month through social media and phone calls. Along with that, I conduct regular surveys with current members to make sure that they are getting the highest quality services they signed for. I am also obligated to solve any problems that encounter them and make sure it does not happen again in the future. Finally, I make proposals to the management based on complaints I receive.