Patient Service Representative Lead
08-2014 - 01-2018 Personal services Check-in/out patients in office of more than 20+ providers, answer phones, schedule/cancel/reschedule appointments, accurate completion of clinical forms such as incontinence CMN's, VOD, QDC's, enter demographic information along with insurances, verifying insurance eligibility, collection of copay's, and reconciling at end of day, entered in productivity data, addressed problems brought to my attention in Patient Services Department, worked future appointments