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Montse Barriuso

HR Specialist-Global Recruitment

37 years • Málaga

Summary

An enthusiastic professional and who blends over 11 years of experience in an international Airline and with a background in corporate communication, advertising and HR. I have strong interpersonal skills and my geographical experience has given me a great insight into different countries and cultures, meaning that I am flexible and adaptable to new environments and circumstances. Excellent oral and written communication skills, good team player and great cross-cultural understanding skills.

Experience

HR Support

04-2017 - 07-2017 Social and cultural activities• Work independently with day to day HR tasks and maintain a constant coordination between the employees and the brand. • Plan and participate in corporate meetings to meet employees face to face to ensure personal contact. • Support and guide foreign employees in getting the necessary paperwork done in Australia.

HR Specialist

01-2016 - 02-2017 HR / Training• Conduct full-cycle international recruitment by travelling to 6 continents(over 40 countries) • Manage a great number of recruitment campaigns held locally and internationally to meet the placement needs of various departments. • Contribute as part of the wider HR Consultants team innovative ideas and ways to improve the recruitment process; to make it more cost effective; quality focused and time efficient. • Utilise experience, technology and database to cost-effectively source, prospect and recruit candidates. • Develop and maintain effective relationships with external agencies as well as contribute to the development of best practice principles for successful recruitment campaigns. • Champion the cross-functional interaction with other HR and ancillary support department who support the recruitment process qualitatively and administratively to ensure benchmarking and recruiting of candidates. • Take charge of training new Recruitment Officers, in class and on the-job. • Manage a team of recruiters to meet aggressive deliverables e.g. Average 12 recommended candidates per campaign with 25 campaigns per month. • Contribute to the development of new recruitment process best suited for Emirates future massive recruitment plans. • Fully managed international ad-hoc checks to ensure the implementation of Emirates Group Standards Policies. • Developed and implement recruitment and retention strategies at department level.

HR Officer

07-2013 - 01-2016 HR / Training• Pre-selection, screening, assessments and the final selection of candidates to fulfil mainly Emirates Cabin Crew staffing requirements: 5000 per year. . Conducted more than 800 competency based interviews with a culturally diverse candidate pool. Support other areas of my organisation such as Flight Operations, Service Delivery and Talent Acquisition with direct collaboration in assessment centres and final interviews. • Executed global recruitment strategies and travel around the world to recruit, promote the company and establish the partnership with various recruitment agencies. • Maximised the recruitment results and maintain objective decisions when screening and selecting candidates. • Applied various recruitment methodologies including shortlisting, screening and interviewing of candidates. This in addition to the use of different recruitment software and more recently Taleo ATS. • Working with colleagues in a multicultural environment; staff members and external representatives such as hotels, agencies and candidates in a professional manner. Ensure campaign decisions are made collectively and that the Emirates brand is maintained at all times. • Kept professional knowledge updated by maintaining communications with colleagues and Emirates staff. Ensure knowledge of standards and requirements is current. Ensure the information communicated to candidates is clear and concise. • Participated in the media project of using different schools, universities and flying centres as branding tool to attract potential candidates.

On Board Manager

05-2006 - 06-2013 Hotels - Restaurants• Lead a fresh team of up to 17 people on every flight. • Conducted pre-flight staff briefings that motivate crew to perform at highest standards. • Conducted on-board training to new crew members in regards to excellence in customer service, work ethics and workplace perceptions. • Managed and resolved in-flight customer and crew issues. • Brand Ambassador of the company at international corporate events. • Conducted proper public relations initiatives on-board and fed the acquired significant and useful information back to the relevant departments. • Volunteer and participate in the soft launch of the on-board feedback project and contribute to the development and the fine-tuning of processes and equipment.

Education & training

Universidad Católica De Avila

2010 - 2011 Ávila, ÁvilaCommunity management

Universidad de Málaga

2000 - 2004 Málaga, SpainCommunity management, Journalism / PR

My qualities

Communicating
Flexible
Team player
Rigorous

Languages spoken

  • Spanish

    Native language

  • English

    Native language

  • French

    Intermediate