Hostess
05-2016 - NowEvents My roles are reception, guest relation and supervisor.
Michela Marrocu
36years • Cagliari
Summary
I consider myself an open minded, dynamic, respectful, willing person and a very good team player. I’m able to adapt myself to new environments, I’m not scared of new challenges and I perfectly know the importance to be flexible. My hobbies are travel, fashion, music and sport.
Skills
Experiences
Assistant manager
05-2015 - 10-2015 Hotels - Restaurants I cooperated in the management of the hotel in Costa Rica. I took care of both front and back office activities as: booking/selling, reception, guest relation, supplier management, cash handling. I improved my selling abilities, and acquired managerial tips.
Server, hostess
10-2013 - 10-2014 Hotels - Restaurants My role was based on customer care. I solved front office activities as taking reservation and solving guests queries. I also worked as server, gaining up-selling techniques. It was a great opportunity to get into an international showcase.
Internship as receptionist
05-2013 - 09-2013 Hotels - Restaurants My duties were receive guests, check-in/out, booking, cash handling and guest relation. I acquired a good knowledge of the Hotel software “Opera”.
Education & training
UCD
2010 - 2012 Teaching erasmus program
Università Degli Studi Di Verona
2008 - 2017 Teaching
Università Degli Studi Di Verona
2008 - 2017 Hotels - Restaurants , Teaching
My soft skills
Languages spoken
Italian Native language Spanish Professional English Professional French Intermediate
My dreams
satisfy myself and all the people i'm surrounded by