Project Lead
09-2010 - 09-2014 IT development
50years • Maisons-Laffitte
Experience in IT Services, Project Management, Quality Assurance Bachelor of Engineering, PMP certified MS Office (Word, Excel, PowerPoint, Access), MS Project, TFS Working knowledge of: ASP.Net, MS SQL and HTML, CSS Task Planning, Controlling. Resource Mgmt, team performances/assessments Managed Service Desk: ticket lifecycle management, proactive alerts monitoring, access management. SLA setting, reducing tickets, training Support Team, Reports QA activities: testing, defect reports, metrics preparation, causal analysis, process improvements Preparing French B1. Authorised to work in France
Travel world!