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Flavia Esper

Account Manager

29 ans • Tbilisi

Résumé

An experienced Account Manager with a high adaptability, an ability to lean quickly and a proactive approach. My recent achievements include developing and activating digital projects from scratch in less than 1 month, improving websites' SEO, building CRM software, automatisation of mailing marketing campaigns and building social media strategy. In addition, I also have significant client management experience, in my current role I manage 45 partner accounts. After 1 year and half working for a start up in my current position, I am seeking a new challenge to help grow another business and further develop my professional skills as a business development professional

Compétences

MS officeMicrosoft WindowsIOSGoogle SuiteGoogle AnalyticsGoogle AdwordsZoho CRMZoho OneAsanaSocial Media ManagementWordpressPhotoshop

Expériences

Affiliate & Community Manager

- MaintenantElaborated market research to understand the behaviour of the players in the industry; - Increased the number of stores being promoted on Keyhub, improving the efficiency of KPIs and developing long-term sustainable partnerships at various levels by stablishing a weekly communication with the affiliate managers; - Managed and maintained Zoho CRM affiliate and user database by improving data retrieval, automating mailing marketing campaigns and setting workflows thus reducing business processing time; - Write weekly reports detailing the commissions received and monitored the traffic generated for each online store; - Developed and sold marketing solutions according to the needs of the affiliates; - Kept content on social media channels updated and continuous monitored online media, information sources and social channels to ensure that all relevant customers are captured; - Provided content to the Keyhub blog and YouTube channel and, shared it smartly in order to improve the website SEO and rank the content at the first page on google

Formations

MBA- Igr-Iae De Rennes

2016 - 2017 Master's Degree Rennes, Ille-et-VilaineComptabilité / Contrôle de gestion

2009 - 2012 Bachelor's Degree Marketing

Mes qualités

Esprit d'analyse
Autonome
Positif
Flexible

Langues parlées

  • Anglais

    Professionnel

  • Portugais

    Langue maternelle

  • Français

    Intermédiaire

  • Espagnol

    Intermédiaire

Expériences Extra Professionnelles

Manager

Cisv
- Maintenant

CISV is an international organization that educates and inspires people for a more just and peaceful world | 2005 – Present - Participated in, as well as directed, 5 international and national peace education programmes in Brazil and Sweden - Organized activities revolving: Human Rights, Diversity, Sustainability and Conflict & Resolution - Part of the Leadership Training Committee as a trainer and facilitator for 2 years - Coordinated an international project with up to 50 people in a community in need in Brazil