MARIANO NIEDDU

With my present employer Kuoni - Gta Travels, I have a well-earned reputation for managing a portfolio of accounts to ensure that income is maximized while reducing the DSO for my accounts. On a daily basis I reconcile my accounts, arranging payments plans, dealing with queries, updating records and making client calls. Other at hoc projects I performed while in this employment were: • helped with the transition of our Credit Control Shared Service from India to London. • assisted updating the database of our EMEA customers and made sure that all bank guarantees were in place and renewed. • I was also involved in rewriting the new processes and training for the credit control team. I possess Service Shared Centre experience with business to business exposure, experience of dealing with clients in person as well as over the phone in writing or in person. I have strong interpersonal and communication skills, and I am able to handle multiple tasks and deliver within deadlines. I would describe myself as a mature, outgoing and hard working and I am always organized and punctual. As a team player, I can work well under pressure and I am able to interact with people from different backgrounds at different levels.