Mansoor Khan - WIZBII Mansoor Khan has published his/her professional profile on WIZBII. M K

Mansoor Khan

Concierge Doorman in JW Marriott Marquis Hotel Dubai

32years • Dubai

Summary

Having experience of more than 4 years in hospitality as Bellman/Doorman in Dubai

Skills

MS OFFICEStrong Verbal CommunicationGood Knowledge Of Opera (PMS)Excellent Knowledge Of CID SystemArabic And English TypingAble To Work In Fast Paced And Busy Environment

Experiences

Doorman

11-2017 - NowHotels - RestaurantsGreet guests, visitors, and others with business at the hotel. Open car doors for arriving and departing guests and escort them to the lobby Ensure to use proper Marriott verbiage while engaging with guest. Answer guests' questions about hotel amenities, restaurants, and attractions. Accommodate guest by scheduling transportation needs & provided information on places of interest. Provide excellent services to guest such as assistance with packages and luggage. Monitor activities at entrances and lobbies. Report suspicious or criminal activity to law enforcement and hotel management or front-desk supervisor.

Bellman

01-2015 - 10-2017 Hotels - RestaurantsGreet and welcome all hotel guests with a smile. Escort guests to their assigned rooms, including transporting their luggage. Explains to the guest room facilities, outlets & all the hotel information. Inform guests of the hotel's procedures and policies and provide emergency information. Accommodate guest by scheduling transportation needs & provided information on places of interest. Verify and record personal information if required Maintain a clean, healthy, and safety working area Improved customer service ratings through Suggesting places to visit and eat. I also am always willing to go the extra mile to make the guest feel at home. To be thorough in Hotel Rules & Regulations, General Policies, Environmental Policies, Social Policies in order to communicate and ensure the same procedures are carried out. Performed others duties as assigned Check arrival and departure for the day and be preparing for any group arrival or checkout or any special VIP. Assist Reception if require Assist CID agent when require

Education & training

University Of Karachi

2011 - 2013 Karachi, پاکستانAccounting / Management control

My soft skills

Communicating
Persevering
Team player
Curious

Languages spoken

  • English

    Professional

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