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Malik Basit

9 years UAE experience

36 years • London

Summary

Management professional versed in all aspects of operations management, from scheduling and finance to production and Marketing. Possesses exceptional communication, organizational and presentation capabilities

Skills

Contract Administration & ManagementProfit & Loss ReportingSecured ReportingProject Administration & ManagementMicrosoft Office # Excel # Powerpoint # WordBilling & PaymentsCustomer InvoicingIScala (Financial Operating System)Cost Management

Experience

Operations Service Coordinator

11-2010 - 05-2017 Design / Civil engineering / Industrial engineeringTimely Revenue Recognition, arrange P O's follow up for Equipment's deliveries, work completion reports and Invoices for Sub Contractors, obtain approvals on the invoices, prepare goods received note and submit approved invoices, copies of goods received note and purchase orders to finance department for booking on financial statements. Requests for issuing Purchase Orders for JCI Equipment's & Third Party Vendors based on estimated costs only. Enter estimated costs, Hours and Sales / Revenue on financial system. Follow up for Materials, Equipment's deliveries to prevent delays in work completion for Timely Billing. Two months prior to Annual Maintenance contracts / Operation management Contract's Expiry date, prepare the Costs / Profitability Analysis reports and forward to the respective Sales Engineer / Manager for Timely Renewal Process and follow up for the Renewals to prevent delay in Billings. Collect all the supporting documents for the Job Files required to prepare invoices to prevent delays in Collections. Daily Review and process Field Employees Expense Reports and Timely submission of the Approved Expenses to Finance department for accounting and reimbursement through monthly Payroll. Review for Accuracy on the documentation received from Sales (in line with Delegation of Authority approvals). For month closing Review (work in progress and P & L report, ensure Sales / Revenue, Costs, Adjustments for previous Accruals / Fresh accruals) Coordinates and communicates with Ops team, Sales and Finance to follow up on activities & tasks to ensure accurate and Timely job completion.

Customer Care and Retail Sales Operations

03-2009 - 09-2010 SalesOperated a cash register for cash, check and credit card transactions with 100% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Alerted customers to upcoming sales events and promotions. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Verified that all customers received receipts for their purchases. Actively pursued personal learning and development opportunities.

Credit Analyst

01-2008 - 02-2009 SalesConducted financial and legal research and analysis for high net-worth individuals. Monitored and analyzed financial, statistical and operational data trends. Manage a portfolio of customer accounts across various industries through prioritization Processing salaried and self-employed applicant credential reports by analyzing the company and personal financial reports. Prepare analytical report of financial statements for eligible customers. Assist customers with outstanding payments and inquiries liaising with sales and customer relations team regarding credit verification and collections from customers, resolve customers' issues Provide administrative support and participating in service improvement projects.

Education & training

University of central punjab

2003 - 2006 Lahore, Lahore DistrictAccounting / Management control, Sales, Accounting / Management control, Administration, HR / Training, Sales

University Of The Punjab

2001 - 2003 Lahore, Lahore DistrictConsulting, Sales, Accounting / Management control

My qualities

Persevering
Independent
Flexible
Team player

Languages spoken

  • English

    Professional

  • Urdu

    Native language

  • Hindi

    Intermediate