Luis Pontes
39years • Lisbon
Summary
Sales Manager, Communication & Customer Services Professional Experience recognized in the telecommunications sector, offering 8 years of comprehensive experience in all aspects of Customer Service, Internal Communication and Sales. More than 8 years of experience in the telecommunications sector, in the historical operator in the provision of telecommunications and multimedia services in Portugal. Over 5 years of experience in the organization and coordination of debt collection. More than 2 years in the area of internal communication for the chain of stores, currently performing functions of store manager, enabling the consolidation of knowledge in sales. Highly qualified knowledge in consolidating effective relationships, while delivering exceptional services and maintaining the optimum level of customer satisfaction. Aspiring to pursue career opportunities within stated fields to use years of experience and knowledge in a high-level organization
Experiences
Communication Assistant
Education & training
Graduation- Universidade Nova
Languages spoken
Portuguese Native language English Professional Spanish Intermediate
Extra-professional Experiences
Columnist
Dinamo MagazineDiario Dinamo ( www.jornaldinamo.com), Lisboa (Portugal) ▪ Critical assessment albums; ▪ Coverage Concerts and Music Festivals;
My dreams
An international professional experience