Lowri Hills - WIZBII Lowri Hills has published his/her professional profile on WIZBII. L H

Lowri Hills

Graduate in LLB Law with Business

33years • Swansea

Summary

Demonstrating versatility and adaptability, I excel in Administrative, HR and Business operations and have achieved key impacts on the success of retail and charitable ambitions. With the interpersonal skills to connect with customers, colleagues and the community, I bring excellence in customer service and focus on achieving business targets. Eager for new challenges, I aim to bring quality, accuracy and efficiency to your organisational need.

Skills

interpersonalcommunicationcustomer serviceTeam WorkOrganisationproblem solvingleadershipDecision MakingInitiative

Experiences

Administration Assitant

12-2009 - NowAdministration• Began employment at Morrisons as a checkout operator, this was an excellent opportunity to improve my social skills and broaden my experience of working with a diverse team of people and the general public. • I then moved to the Petrol Station for more contracted hours, this expanded my responsibilities as there were less Supervisors there to assist, therefore more opportunity to initiate leadership. • I was transferred to the Administration department in December 2011 where I continue to work for 8 hours a week on Sundays. I am responsible for politely answering customer queries, updating shop floor promotional changes by ensuring marketing bulletins and head office emails are complied with, and maintaining price integrity to provide clarification of offers and correct prices to our customers.

Call Centre Assistant

10-2009 - 12-2009 The requirement of this position was to assess potential patients and advise them accordingly. This experience developed my listening and advising skills.

Education & training

Swansea university

2013 - 2016 Swansea, City and County of SwanseaLegal, Sales, Marketing

My soft skills

Independent
Communicating
Persevering
Team player

Languages spoken

  • English

    Native language

Extra-professional Experiences

Volunteer

Guide Dogs Cymru
02-2016 - Now

• My duties in this position: communicating with fellow volunteers and members of management of the Quadrant in Swansea to organise a fundraising day and coordinating meetings to negotiate potential fundraising ideas. • I have arranged time slots for the Guide Dogs to be present during fundraising days, this has aided my leadership and time management abilities.

Vice President

Animal Welfare Society
09-2015 - 01-2016

I am a strong supporter of animal rights, I developed these views into a role of responsibility to become the Vice President of the Animal Welfare Society for the first semester of 2015/2016 at University. The committee members including myself re-formed this society and raised money for Gower Bird Hospital, Guide Dogs and WWF. I enjoy travelling and intend to do more in the future.

Volunteer Steward

“Rights Here: Right Now!” Children's Rights Conference Swansea University
09-2014 - 09-2014

• Assisted as a steward for this event, I was available for general queries, helped set up workshops and I was able to attend talks and workshops. • The debates and information of legal issues for children in the UK discussed during this event has increased my interpersonal abilities to discuss and empathise perceptions of life from varying backgrounds of society.

Volunteer

The Millennium Volunteers Urdd
09-2008 - 06-2009

• During sixth form studies I gained a 100 hour volunteer work certificate. Duties included:- • Helping every Saturday morning at the Swansea Valley Cardiac Support Group Charity shop in Pontardawe. My responsibilities were to serve, keep the shop clean and organised and to be available for customer queries. • Assisted at Urdd Gobaith Cymru, a residential education centre in LLangrannog, West Wales. This involved supervising children during activities and encouraging them to speak Welsh.

My dreams

One day

Travel the world, help Animal Welfare, Nature Conservation and Environmental causes.

Make every future a success.
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