J G

Josa González

Mechatronics Engineer

27 ans • Guadalajara

Résumé

Mechatronics Engineer with specialty on Operations Management. I'm currently working at HPE as an Analyst Engineer in the Sales Operations area. I'm an SME (Subject of Matter Expert) of my process, which is related to the detection of actual and potential errors users may encounter when using HPE Partner Portal. All this through the analysis of information related to the services and tools offered through the Portal. Currently, I'm attending german courses (B1), learning SQL and Python by myself. I consider myself as a person eager to keep learning.

Compétences

AnalyticsItSqlNetworkingCommunicationCultural AdaptationtroubleshootingMechanics

Expériences

Analyst Engineer

- MaintenantDéveloppement informatiqueImproving user experience through the analysis of data related to the services and tools offered by HPE via the HPE Portal and to the onboarding partner process. This allows us to detect actual and potential errors with the purpose of enhancing the HPE Portal usability. All this with the help of several tools used to manage databases. I'm part of the development and presentation of the team's metrics, which have not been completely developed and optimally presented in the past. The main challenge was to compile data from different online platforms into one report. Our goal is to have a better end-to-end process quantification which will therefore help us knowing where to focus our efforts for improvement. SQL was used as the main development tool, as well as Visual Studio and Excel both as complement. I also work on continuous process enhancements projects related to the partner onboarding process, which entails many times collaborating together with other teams.

Quality Intern

Energie / Matériaux / MécaniqueGeneral support to quality engineers in production line

Formations

Zeppelin Universität

2015 - 2016 Engineer's Degree Friedrichshafen (Tübingen)Gestion de projet / Produit

Mes qualités

Communiquant
Persévérant
Esprit d'analyse
Rigoureux

Langues parlées

  • Espagnol

    Langue maternelle