John Lloyd - WIZBII John Lloyd has published his/her professional profile on WIZBII. J L

John Lloyd

General Manager

53years • Crewe

Summary

Experienced, versatile and enthusiastic Manager, with excellent communication and organisational skills demonstrated during varied and stimulating career. A resourceful and self-motivated individual, who excels at problem solving and working to tight deadlines within financial constraints, always striving to produce the highest standard possible, an exceptional team member, excelling in training and mentoring others but also equally proficient working autonomously, trustworthy and loyal with high levels of discretion and confidentiality.

Skills

• Accounting And Budget Control • High Personal & Professional Standards • Planning And Organisation • HACCP • Personal Licence Holder • Training And Mentoring • Motivational & Supportive • Health & Safety • Cookery & Catering Accounting

Experiences

Landlord

08-2015 - 12-2016 Chemistry / Biology / Agronomy• Responsible for the overall operational efficiency of the Pub and Restaurant and ultimate delivery of exceptional food and beverages to the customer’s satisfaction. • Ordering of all stock both wet and dry, ensuring the appropriate stock levels are maintained and correct stock rotation is carried out. • Cellar management, ensuring all Cask Ales are conditioned before serving and all other beers and wines are kept within the correct temperatures and safety guidelines. • Stock taking on a periodic time table in line with Lease agreement with the Pubco. • Manage the business to ensure all Health & Safety and Food Safety checks and controls are completed to the required standards under current legislation. • Management of all financial aspects of the business to ensure accurate sales records, P&L records are maintained. Ensuring all variances are fully investigated and justified. • Accountable for the hiring and training of all members of Staff employed within the business. • Responsible for ensuring all front of house staff are trained in current regulations for the sale and consumption of Alcohol.

General Manager

09-2013 - 07-2015 Chemistry / Biology / Agronomy• Responsible for supplying Support, advice and guidance to other Managers within the district. • Carrying out Unit Business Health Checks to ensure other units are following Company policy and procedures. • Supporting Area manager with running of 14 Units. • Responsible for the overall operational efficiency of Hospitality and ultimate delivery of exceptional food service to the client and customer satisfaction. • Accountability for 10 members of staff and management of budget up to £350,000 • Monitoring financial performance and fully conversant with actual performance to ensure that any variances can be justified and explained. • Responsible for monitoring all aspects of the business and making decisions to maximise profitability of the contract. • Manage the Business to ensure all Health & Safety and Food Safety audits are completed to the required standards under current legislation and company guidelines. • Ensuring all business deadlines and targets are met in a timely manner. • Responsible for ensuring that a five star service is delivered at all times both in quality of food and customer service. • Holding daily and monthly meeting with staff members with clear agenda and minutes taken for audit. • Carry out staff training to ensure all staff stay up to date with current Food Safety & Health & Safety legislation. • Perform staff Development training to ensure staff are able to progress and improve for their personnel gain and for the benefit of the business.

Petty Officer Catering Services

11-1993 - 08-2015 Personal servicesNov 1988 – Aug 2013 Royal Navy Petty Officer Catering Services (Catering Manager) • Managed the Catering services departments on sea going and land based unit under the constraints of a restricted budgets averaging £100,000 - £250,000 per financial year, ensuring the correct level of provisions were provided for a Ships Company (SC) of 85 – 240 personnel for periods of up to 6 months away from the UK including procurement of stores via foreign catering companies whilst the ship was overseas. • Managed the Galley’s ensuring all the production of high quality fare was provided daily, instructed the Chefs on current Health & Hygiene regulations including COSHH and HACCP. • Central Fund Manager, ensuring the SAGE Account was run within the correct guidelines and all funds were accounted for correctly. • Wardroom Manager (Officers Mess) ensuring the correct provision of Hotel services were provided to the Officers Mess including high profile functions for high ranking Naval Officers. • Departmental Safety Representative carrying out risk assessments and promoting a safe working environment within the work place, training and guiding members of the department to improve their own knowledge and understanding. • Training Manager providing on-going training for all members of staff to ensure they remain current to laid down policies and preparations for their personal development. Completing both monthly and annual appraisals for the individual and management. • Deputised as the departmental coordinator, making staffing decisions regarding the whole department to make best and fairest use of finite numbers of personnel. • Worked in conjunction with contract catering company’s ensuring Company and Naval regulation where adhered to. • Audit Control carrying out both Contactor and Military internal audits to ensure all contract obligations and control measures were being adhered to, completing both verbal and written reports on completion.

Education & training

Heath Comprehensive, Runcorn

1982 - 1987 Runcorn, UK, RuncornChemistry / Biology / Agronomy

My soft skills

Communicating
Positive
Persevering
Team player

Languages spoken

  • English

    Native language

My Internet presence

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