J P

Joe Penn

25years • Bromsgrove

Summary

I’m a driven and determined business-minded individual, always approaching tasks with a positive attitude. I’m looking for a job with great prospects, where I can gain a reputation for being the best at what I do. I also endeavour to help others up the ladder as teamwork is the key to a successful business and a positive working environment. Great customer service skills both face to face and via telephone/email.

Experiences

Leisure Attendant

08-2016 - 08-2018

Personal services

• Working as a leisure attendant I supervised both the pool and the gym, ensuring the health & safety of members and hotel guests. • With a busy flow of customers throughout the day I was used to dealing with queries and issues in a fast paced environment. • Promoting and processing memberships; cash handling, processing card payments. • Stock control. • Monitoring the chemical balance of the pool and the spa. • Making sure all facilities were clean and hygienic.

Business Administrator

01-2015 - 01-2016

Administration

• Whilst working at 4children I was an admin apprentice responsible for inputting data onto systems and sending out emails to various recipients. • I am competent in the use of Microsoft Office. • Also designed promotional posters for charity events. • Attended meetings and took minutes. • Organised filing systems. • Dealt with confidential information on a daily basis.

Education & training

South Bromsgrove High School

2011 - 2014

Worcester, UK, Worcester

Chemistry / Biology / Agronomy, Chemistry / Biology / Agronomy,

Studies / Statistics / Data

My soft skills

Communicating

Team player

Responsive

Persevering