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Jennifer Chukwumah

24 ans • London Borough of Hammersmith and Fulham

Résumé

Inquisitive, determined and driven are the three words to describe myself. My degree in science has equipped me with tools to analyse situations in order to effectively arrive at the right decisions. My work experiences have taught me, to listen thoroughly, empathise with others and to accept corrections where necessary.

Compétences

Diary ManagementProof-readingBooking International FlightsMinute TakingAdequate Typing SpeedMicrosoft OfficePowerpointExcelWordOutlookSpssScreening CallsDrafting EmailsJavascriptBasic CssBasic Webdesign

Expériences

Assistant

Environnement• Diary management for head of department, supplying up and coming reminders of meetings and events • Creating presentations and reports using Microsoft Powerpoint, Excel and Word. • Proof -reading of publications • Organising department files, letters and research • Aiding in the writing of funding application letters • Performed various clerical duties such as copying, running errands, answering the telephone and assisting staff and researchers where necessary • Assisting staff and researchers with accurate information and advice • Assisting staff with processing and distribution of letters on time • Achieved the assignment of writing a publication for the department, which is to be published

Assistant

Administration• Assisting customers using library services • Promoting general library services • Working together with security to manage the library location • Helping students to develop a search strategy, finding relevant sources and structure for their papers. In addition, organising a plan and timescale for their work

Call center Assistant

Energie / Matériaux / Mécanique• Making and receiving calls, to relay accurate information and advice to customers • Guiding all customer enquiries to a sufficient conclusion • Redirecting calls to appropriate departments when necessary • Following up on ongoing customer cases and communicating progress to management and customer • Maintaining customer satisfaction • Aiding and supporting the promotion of the image of the company to a high standard.

Sales Assistant

Hôtellerie - Restauration• Ensuring excellent customer service for customer satisfaction • Buying and selling of international flight tickets to customers • Aiding in garnering long-term customers for the business • Making and receiving calls, to relay accurate information and advice to customers • Guiding all customer enquiries to a sufficient conclusion

Formations

Maastricht University

2014 - 2017 Bachelor's Degree Maastricht (Netherlands)Chimie / Biologie / Agronomie

Langues parlées

  • Anglais

    Langue maternelle

  • Italien

    Notions

Expériences Extra Professionnelles

Volunteer

Kosovo

Teaching disadvantaged and special needs children - creative subjects

Volunteer

Romania

Teaching disadvantaged and special needs children - creative subjects

Player

Netball

Sport - christs hospital womans 1sts team

Player

Hockey

Sport - christs hospital 1st womans team