Jane Courtnell - WIZBII Jane Courtnell has published his/her professional profile on WIZBII. J C

Jane Courtnell

Technical Service Administrator

29years • Chester

Summary

I am a 2:1 graduate from Imperial College London, graduating in Biology with a Year in Management. I am looking for relevant positions around North Wales.

Skills

Science CommunicationMicrosoftAbodeScienceanalysisOrganisationTeam WorkLeadershipManagementPrioritisation

Experiences

Technical Service Administrator

01-2018 - NowChemistry / Biology / Agronomy➢ Liaise with customers on a daily basis in a technical customer service role, offering support and assistance in addition to discussing and writing the technicalities of analyses methods and results. ➢ This communication, with customers and with colleagues at different levels in the company in order to meet the client’s expectations has greatly improved my interpersonal skills and the ability to communicate technical information. ➢ I have received excellent feedback from my line manager, especially in regards to my teamwork skills and going above and beyond for the customers.

Science Writer

09-2017 - 01-2018 Community management➢ I wrote articles for a range of platforms, from websites to magazines with an educational focus for Key Stage Two up to A-level students, and worked to maintain my own science blog. ➢ I significantly improved my skills in science writing and communications, working with professionals

Conversation Assistant

01-2017 - 07-2017 Community management➢ Taught Key Stage Two, Key Stage Three and Advanced Level Specifications in Mathematics, English, and Science in addition to teaching English as a Foreign Language. ➢ Planned and delivered lessons successfully gaining my TEFL qualification and gaining skills important for both face-to-face and written communication even in instances where there was a language a barrier. ➢ I received positive feedback from my pupils.

Education & training

Imperial College

2012 - 2016 London, Greater LondonChemistry / Biology / Agronomy
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