Irene Ferrari - WIZBII Irene Ferrari has published his/her professional profile on WIZBII. I F

Irene Ferrari

Conservator of Cultural Heritage

38years • Barcelona

Summary

Motivated and hard working young professional. After gaining my Bachelor’s Degree, I was strongly motivated in exploring new environments and, consequently, I moved to Cambodia in 2013 to start a challenging project: the new opening of an Italian Restaurant, managed by myself. Following this experience, I was asked to collaborate in a dive center, thanks to my ability to communicate in English, Italian and therefore suitable to work in contact with international tourism.I accepted this opportunity because I felt the need to develop further abilities and skills in working environment.

Skills

leadershipPositivitylisteningSelf ControlEmpathyMotivationOrganization

Experiences

Customer service executive

03-2017 - 09-2017 Hotels - Restaurants• Respond prompetly to customers enquieres • Provide pricing and delivering information • Record details of inquires, comments and complaints • Record details of action taken • Obtain and evaluate all relevant information to handle product and service enquire

General Manager

06-2015 - 07-2016 Hotels - RestaurantsSelling dive courses, packages and accommodation on the resort • Responsible for daily money collection. • Ensuring the smooth running of operations. • Managing and scheduling staff shifts

Owner

09-2013 - 06-2015 Hotels - RestaurantsResponsible for the new opening and management of the restaurant. Ability to cook and serve Italian food.

Tickets cashier and Manger Staff

12-2009 - 07-2013 Community managementPosition Tickets cashier and staff manager Responsible for selling tickets and for selling special promotions.. Promoted to staff manager after 1 year. Responsible for overlooking all cashiers aspects and for manage the staff. Duties: • Selling tickets and promotions. • Responsible for daily money collection. • Ensuring the smooth running of operations. • Managing and scheduling staff shifts.

Accounter

03-2006 - 03-2009 Accounting / Management controlMaintaining basic accounts. • Preparing and analyzing financial statements. • Helped in preparing tax returns • Invoice entries and cross checking. • Generating financial reports. • Reviewing and correcting any discrepancies.

Post office clerk

08-2005 - 02-2006 Infra / Networks / TelecomPaying out pensions and benefits. • Accepting bill payments. • Making sure the books balance at the end of the day. • Selling financial products. • Sending letters and packages

Education & training

University Of Ferrara

2009 - 2013 Province of Ferrara, ItalyChemistry / Biology / Agronomy, Social and cultural activities

My soft skills

Responsive
Positive
Persevering
Flexible

Languages spoken

  • English

    Professional

  • Spanish

    Professional

  • French

    Basic

  • Khmer

    Basic

Extra-professional Experiences

National Civil Protection Service voluntary project

Onda Azzurra
01-2010 - 07-2013

Dog Trainer Rescue

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