GUNASEKAR RAMAKRISHNAN - WIZBII GUNASEKAR RAMAKRISHNAN has published his/her professional profile on WIZBII. G R

GUNASEKAR RAMAKRISHNAN

Technical Delivery Manager

52years • Chennai

Summary

Overall 17 plus years’ of experience in IT Industry, of which 8 years as a Technical & Infrastructure Services Manager and 9 years as an Oracle DBA. Accountable for managing multi-million USD Remote Infrastructure Management Systems, Primary responsibility is to ensure smooth Remote Infra support/Operations to worldwide clients using ITIL model on 24x7x365 basis, and responsible for profit and loss of the accounts and accountable for Infrastructure Availability, Cost & Quality and other scope of deliverables within the statement of work.

Skills

OraclelinuxwindowsIncidentChangeProblemConfigurationCapacity ManagementAWS Web ServicesOracle Export ImportRMANRACproject managementTransition Transformation

Experiences

Technical Delivery M

03-2015 - NowIT developmentClient: APMM – Maersk Line / Dansk Supermarked A/S Environment: Hybrid Cloud infrastructure – Wintel VMware Linux MQ MW AIX Oracle SQL Server DB2 LUW Hitachi – IBM – SAN Storage TSM Backup Accountable and Responsible for End to End operations SLA Reporting, Measurement and Tracking Patch – Incident - Change – Problem Management Plans, Schedules, Monitor and reports on activities related to projects Manage deliverables against the signed SOW Issue log tracking / Risk Management / Customer communication and Service Reporting Service Offerings creation / Value Added Services / Innovations Responsible for Gross Margin and Revenue for the group of accounts in the Vertical and Region Identify the Internal and external stake holders and communications channel Mitigate Risks due to non-compliance of SLA norms for the Vertical and Region Escalate non-compliance to management & work out plans for closure and mitigation Actively involved in Auditing and make sure 100% compliance. Perform technical vendor management related to project, closely co-coordinating with the customers and other vendors. Manage cross-functional and service line teams to drive, track and deliver projects and BAU operations.

Infrastructure Services Manager and Oracle DBA SME

10-2008 - 02-2015 IT developmentClient: Kraft, Ahold, British Petroleum, Aviva Insurance and Xerox Environment: Wintel VMware Linux MQ MW AIX Oracle SQL Server DB2 LUW Patch – Incident - Change – Problem Management Oracle Database SME Consultant & Performing Core DBA Tasks Define Escalation and Communication Matrix / Scope Awareness within the team SLA reporting, measurement and tracking Plans, Schedules, Monitor and reports on activities related to DB projects Manage deliverables against the signed SOW SOW draft and creation / Participate in regular Client Meetings Issue log tracking / Risk Management / Customer communication and Service Reporting Service Offerings creation / Value Added Services / Innovations Transition and Transformation of new accounts Deliver services without any penalties and accrual of Bonus Identify the Internal and external stake holders and communications channel Mitigate Risks due to non-compliance of SLA norms for the Vertical and Region Ensure SIPs /Initiatives/Actions aligned to the Plan and executed as per agreed timeliness to enhance C-SAT or A-SAT for the Vertical and Region Ensure 100% SOW compliance for all accounts in Vertical and Region Resource Allocation & Utilization / Develop SME, promote right talent

Sr. Member Technical Staff – Sr. Oracle DBA SME

02-2007 - 09-2008 IT developmentClient: DHL – SCM Supply Chain Management Leading the team of DBA and Support team for Database delivery. Involved in CORE DBA activities and overall responsible for OTM Oracle DB Installing and upgrading the ORACLE Server and application tools. Allocating system storage and planning future storage requirements for the database. Creating primary database storage structures. Modifying the database structure, as necessary, from information given by application developers. Enrolling users and maintaining system security. Ensuring compliance with Oracle License agreements. Controlling and monitoring user access to the database. Monitoring and optimizing the performance of the database. Planning for backup and recovery of database information. Monitor database instances on a daily basis to ensure availability. Resolve unavailability issues. Collect system statistics and performance data for trending and configuration analysis. Analyze and administer DB security. Control and monitor user access to DB. Audit database usage when necessary. Database Performance Tuning / DB Server Built Upgrade RDBMS software and apply patches when needed. Upgrade or migrate database instances as necessary. Create, configure and design new DB instances. Setting up Standby Database & Cloning / Refreshing Databases /Setting up RAC instances.

Sr. Oracle Database Administrator

07-2001 - 08-2006 Energy / Materials / MechanicsOracle Database Administrator.

Education & training

Bharathidasan University

1996 - 1999 Tiruchirappalli, Tamil Nadu, India, TiruchirappalliIT development, IT development, Infra / Networks / TelecomCompleted Master Degree in Computer Applications.

My soft skills

Communicating
Flexible
Innovative
Team player

Languages spoken

  • English

    Professional

  • Tamil

    Native language

Make every future a success.
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