Ella Murray - WIZBII Ella Murray has published his/her professional profile on WIZBII. E M

Ella Murray

27years • Elgin

Summary

I am a social, out going, confident individual who is currently looking for full time work. I have strong interests in both the administration and customer service side of a Business, which is also shown through my past work experience. I find myself very comfortable meeting new people and working as part of a team, as well as on my own. I am hard working, creative and passionate, which is all shown throughout my work activities and the final outcome.

Skills

creativeConfidentIndependantquick-learnerGood HousekeepingNeatKey ListenerHard Workermicrosoft officeBar WorkTour GuidePresentationTeam Worker

Experiences

Customer Service Experience Consultant

09-2015 - 04-2016 SalesWorking within the Edinburgh store within an office, taking all calls for all 8 Harvey Nichols stores. Answering all customer enquiries through phone and email. Placing online orders for customers, contacting different stores to assist customers with stock enquiries, appointments, upcoming events and orders. Updating spreadsheets, creating documents, posting items out to customers, organising delivery with the courier, contacting the Head Office team, including marketing, Human Resources, Buying, to pass on calls, receive information for customer enquiries and upcoming events.

Sales Assistant

08-2013 - 08-2015 Social and cultural activitiesWorking in the main shop, assisting customers with sales and enquiries, giving tours round the mill and explaining the family history. Meeting with VIP guests and assisting with personal shopping and tours, helping in the coffee shop, handling cash, opening and closing the tills, tidying the shop floor, working at the large November Sale.

Waitress

09-2010 - 08-2015 Chemistry / Biology / AgronomyInside and outside catering, working within the bar, making cocktails, recommending wines and whiskies to customers. Taking orders, setting up functions, cleaning the bar and restaurant.

Education & training

elgin academy

2008 - 2014 Elgin, MorayStudies / Statistics / Data, Administration, HR / Training, Hotels - Restaurants, Chemistry / Biology / Agronomy, Sales, HR / TrainingHigher History - B Higher Religious, Moral and Philosophy Studies - B Higher Business Management - C Higher Mathematics - C Intermediate 2 English - C Intermediate 2 History - C Intermediate 2 Maths - A Standard Grades: Administration - 2 Drama - 2 History - 2 Music - 2 English - 3 Mathematics - 3 Biology - 4 Geography - 4

My soft skills

Communicating
Persevering
Persuasive
Flexible
Make every future a success.
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