E G

Ebaa Gameel

Office Manager & HR Admin

33years • Cairo

Summary

I've always been a hard worker, I'm a quick learner, flexible, & always give 110%. I have a lot of enthusiasm that I bring to work every day, I never give up or leave a task without making sure that it's totally & correctly done. I want to work in a place that gives me the opportunity to improve & makes me a better person both work & life wise.

Skills

Microsoft Office

research

Experiences

Office manager

04-2017 - Now

1. Respond to phone calls & emails. 2. Manage attendance & office Supplies. 3. File documents. 4. Arrange meetings. 5. Manage events. 6. Booking Hotels & flight tickets for managers. 7. Assist the Business Developer in daily duties. 8. Contact Prospect Clients. 9. Follow up with existing Clients. 10. Managing the HR file. 11. Screening CVs. 12. Conducting interviews.

Customer Service & Back Office Agent

02-2016 - 01-2017

1. Assist customers & solve their queries. 2. Investigate accounts. 3. Add correctional credits.

Secretary & Hotel Reservation Agent

04-2014 - 10-2014

1. Respond to phone calls & emails. 2. Manage attendance. 3. Manage office supplies. 4. File documents. 5. Arrange meetings 6. Assist co-workers. 7. Replace absent co-workers. 8. Scan CVs. 9. Communicate hotels inside & outside Egypt. 10. Update hotel rates. 11. Ensure customer satisfaction.

Customer Service

02-2013 - 11-2013

1. Answer phone calls. 2. Respond to customer inquiries. 3. Respond to emails. 4. Arrange meetings. 5. File documents. 6. Assist co-workers. 7. Ensure customer satisfaction.

Junior Accountant

09-2009 - 07-2011

Manage daily cash flow.

Education & training

Faculty Of Commerce

2008 - 2012

Cairo Governorate, Egypt

Sales, HR / Training,

Administration

Pyramids

2006 - 2008

Cairo Governorate, Egypt

Sales

My soft skills

Persevering

Responsive

Flexible

Independent

Languages spoken

English
Professional
Arabic
Native language