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Diem Chau

MBA Graduate Student looking for internship opportunity

27 ans • Paris

Résumé

I am a creative person and a lifelong learner in Digital Marketing. I unpack complicated problems by approaching each with the flexible process and attention it deserves. This means that I work with others to ask questions, define approaches and execute Digital Marketing solutions.

Compétences

NegotiationDigital MarketingcommunicationProblem Solving

Expériences

Business Development Executive

Ventes- Researching organizations & individuals online (especially on social media) to identify new leads & potential new markets. - Researching the needs of other companies and learning who makes decisions about purchasing. - Planning and overseeing new marketing initiatives.

E-Commerce Executive

Community Management- Act as first contact point for key online travel partners, send quotations, answer to questions and queries from them, present about promotions for partners - Provide timely consultancy for Director of Sales & Marketing, support inbuilding promotions plans on online travel websites to increase revenue - Manage hotel website, ensure accurate information about location, amenities, booking availability and pictures of hotel - Assist in preparation of market visits, making operation and projects plans, ensure all Marketing activities are completed - Build productive relationships with partners, ensure their best availability and rating structure, solve arising problems with them

Guest Service Duty Officer

Hôtellerie - Restauration- Receive requests from guests about ticket exchange and refund, complaints about delayed flights, quality of flights, make timely resolutions - Supervise ground staff, ensure they completed all assigned tasks - Make proposals to improve quality of customer services, services, flights, reduce the frequency of delayed flights, improve brand image

Formations

Trung Vuong

2018 - 2009

Thcs Lê Quý Đôn

2018 - 2006

MBA Digital Marketing Strategy- École De Management Léonard De Vinci

2017 - 2018 Master of Business Administration Puteaux (Hauts-de-Seine)Direction d'entreprise, Gestion de projet / Produit, Community Management, Marketing, Design / UX / UI

Bmg Business Training

2014 - 2015 Associate's Degree VietnamGestion de projet / Produit, Ventes, Marketing, Evénementiel

Business Administration- University Of Foreign Languages - Information Technology

2009 - 2013 Bachelor's Degree VietnamVentes, RH / Formation, Administration, Gestion de projet / Produit, Comptabilité / Contrôle de gestion, Comptabilité / Contrôle de gestion, Ventes, Conseil

Mes qualités

Autonome
Réactif
Persévérant
Esprit d'équipe