Diem Chau - WIZBII Diem Chau has published his/her professional profile on WIZBII. D C

Diem Chau

MBA Graduate Student looking for internship opportunity

32years • Paris

Summary

I am a creative person and a lifelong learner in Digital Marketing. I unpack complicated problems by approaching each with the flexible process and attention it deserves. This means that I work with others to ask questions, define approaches and execute Digital Marketing solutions.

Skills

NegotiationDigital MarketingcommunicationProblem Solving

Experiences

Business Development Executive

10-2016 - 08-2017 Sales- Researching organizations & individuals online (especially on social media) to identify new leads & potential new markets. - Researching the needs of other companies and learning who makes decisions about purchasing. - Planning and overseeing new marketing initiatives.

E-Commerce Executive

06-2015 - 09-2016 Community management- Act as first contact point for key online travel partners, send quotations, answer to questions and queries from them, present about promotions for partners - Provide timely consultancy for Director of Sales & Marketing, support inbuilding promotions plans on online travel websites to increase revenue - Manage hotel website, ensure accurate information about location, amenities, booking availability and pictures of hotel - Assist in preparation of market visits, making operation and projects plans, ensure all Marketing activities are completed - Build productive relationships with partners, ensure their best availability and rating structure, solve arising problems with them

Guest Service Duty Officer

01-2014 - 06-2015 Hotels - Restaurants- Receive requests from guests about ticket exchange and refund, complaints about delayed flights, quality of flights, make timely resolutions - Supervise ground staff, ensure they completed all assigned tasks - Make proposals to improve quality of customer services, services, flights, reduce the frequency of delayed flights, improve brand image

Education & training

MBA Digital Marketing Strategy- École De Management Léonard De Vinci

2017 - 2018 Puteaux, Hauts-de-SeineCorporate governance, Project / Product management, Community management, Marketing, Design/UX/UI

Bmg Business Training

2014 - 2015 Ho Chi Minh, VietnamProject / Product management, Sales, Marketing, Events

Business Administration- University Of Foreign Languages - Information Technology

2009 - 2013 Ho Chi Minh, VietnamSales, HR / Training, Administration, Project / Product management, Accounting / Management control, Accounting / Management control, Sales, Consulting

My soft skills

Independent
Responsive
Persevering
Team player

My Internet presence

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