Call Centre operator
03-2013 - 03-2014 Marketing My contribution to the organization:
• I investigated market activity and analysed published data and statistics;
• I evaluate past performance of a product or service's sales;
• I assessed future trends and commissioned surveys;
• Co-ordinate research projects
Personal Achievements: better analytic mind, deeper insight into the electronics market; became more customer service orientation; learned use of some systems in reaching the customers’; new friends and contacts; more self-confidence at the phone with clients;