Christelle Maalouf - WIZBII Christelle Maalouf has published his/her professional profile on WIZBII. C M

Christelle Maalouf

MBA Student

29years • London

Summary

Work Hard, Dream Big. I am currently in my second semester of my MBA program, at Glion Institute of Higher Education in London, and I am eager to start working in the Sales & Marketing industry after completing the program in January 2017. Last year, I graduated with distinction with a Hotel Management Bachelor degree. As for my extracurricular activities; I like to stay active and I believe that those activities would participate as well in my development and progression. I am a football player, a scout chief, and I play the guitar and the percussion.

Skills

microsoft officeOperaSquirrelPublic SpeakingPresentation SkillsMeticulous To DetailsLeaderships

Experiences

Project Manager Category Management Intern

01-2017 - 06-2017 Sales• Responsible for growing sales and margins of the MENA business through the development of effective strategic and operational plans for all product categories in SBX • Leading beverage innovation from building a consumer relevant beverage pipeline through commercialization • Creation and management of the one year category plan, continuously assessing and monitoring the performance of categories, making this visible to the wider business, highlighting and acting upon emerging trends • Continuously monitoring market, competitor and consumer trends and build strategies that allow SBX to exploit these.

Organizer

07-2016 - 07-2016 EventsDecoration committee at the Parallel Universe 2016 Event Floor Manager at the Parallel Universe 2016 Event

Training Program Specialized in Marketing

10-2015 - 12-2015 Project / Product management• Conducted the full pre-opening and feasibility study for a new concept in Lebanon • Reviewed the sales and marketing standard operating procedures for a Hotel group • Prepared the standard manual for developing restaurant concepts

Franchise Training

02-2015 - 04-2015 Project / Product management• Managed all overseas branches (Abd El Wahab, Ahwak and Duo restaurants) • Managed all Caribou Lebanon branches • Handled new potential franchisee clients and responsible for the recruitment of all new overseas openings • Handled all shipments to overseas branches

Front Office Training

04-2014 - 06-2014 Hotels - Restaurants• Worked in the rooms division department following a training plan • Handled the tasks of an operator, guest services, concierge, guest relations and mainly in the front desk • Worked in the position of quality reservation agent, reservation coordinator and room controller

Kitchen, Waiter, Supervisor (Cross Training in the Restaurant)

02-2014 - 06-2015 Chemistry / Biology / Agronomy• Worked in the cold, hot and pastry section • Handled phone calls, reservations and walk in guests during rush hours • Trained the new waiters on the operation, the menu and the usage of the system • Handled the day to day cash opening and the closing cash out • Handled daily inventory and purchases for the restaurant and the kitchen • Handled daily complaints and problems Received certificate of excellence in the Kitchen training

Housekeeping Supervisor Training

06-2013 - 08-2014 Hotels - Restaurants• Shadowed and learned the job and responsibilities of an attendant, a linen runner, a houseman, an operator and a supervisor • Served different client profiles and worked hand in hand with people of various nationalities

Education & training

Glion Institute Of Higher Education

2016 - 2017 London, UK, LondonMarketing, Community management, Hotels - Restaurants, Project / Product management, SalesProfessional MBA International Hospitality and Service Industries A year and a half program, including 6 months internship/work experience (after Jan 2017) Named MBA’s Class Representative and Glion Student Ambassador

Université Saint-Joseph De Beyrouth - Usj

2012 - 2015 LebanonHotels - RestaurantsRanking: 2nd in the class of Hotel Management and 1st in the final thesis Named Class Representative during my 3rd year

Collège Notre Dame De Jamhour

1999 - 2012 LebanonChemistry / Biology / AgronomyFrench and Lebanese BAC (Life Science)

My soft skills

Team player
Enterprising
Innovative
Communicating

Languages spoken

  • English

    Professional

  • French

    Professional

  • Arabic

    Native language

Extra-professional Experiences

Member of the University 1st division Footsalle team (USJ)

Université Saint Joseph (Usj), Lebanon
06-2012 - Now

• Travelled with the team to Spain, France, Italy and Greece to participate in several challenging tournaments • Received the MVP award and the Honor Award of the Season 2014-2015

Head Chief of the school scout

Groupe Notre-Dame Jamhour
09-2009 - Now

• Responsible for 60 girls aged 12 to 16 • Developed my sense of leadership, teamwork, time management, communication and First Aid skills • Organised a big summer camp of 12 days in England for the 60 girls guides

My Internet presence

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