Front Of House
02-2014 - 07-2015 Hotels - Restaurants • Coordinate with all sections to ensure the service flow
• Offer friendly atmosphere and fine customer service
• Prepare back stage preparation and front service
Chalita Jenratha
Searching for career in Hospitality
40years • Girona
Summary
Keen on learning new things. Confident but willing to listen and learn. Team and individual work are both appreciated.
Skills
Experiences
Store Manager
12-2012 - 06-2014 Chemistry / Biology / Agronomy • Offer superior customer service
• Manage wages and goods budgets
• Manage stock
• Recruit and train new staff
Secretary to Japanese Vice President and Japanese Marketing Director
11-2011 - 10-2012 Administration • Maintains department schedule by maintaining calendars; arranging meetings, conferences, teleconferences, and travel. Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries
Assistant Supervisor
11-2006 - 10-2010 Infra / Networks / Telecom • Responsible for 48 digital satellite channels + 4 cable channels
• Coordinate with engineer about technical processes : live programs, technical issues
• Coordinate with Hubs in Singapore and Hong Kong about program updating and scheduling
• Train and supervise new staff
• Meetings and minutes
Airline Ticketing
08-2004 - 10-2006 Hotels - Restaurants • Give well-informed, appropriate advice to clients about where and when to travel based on their needs.
• Arranging flights, insurance and accommodation; Sending out tickets to clients; Advising clients on travel arrangements, e.g. visas and passports; Keeping clients up to date with any changes
• Dealing with complaints or refunds
Education & training
Ramkhamhang University
2001 - 2004 Hotels - Restaurants
My soft skills
Languages spoken
Spanish Basic English Professional Thai Native language
My dreams
Travel the world, speak more languages fluently and be part of social work