Social Media Specialist and Consultant (Intern)
08-2017 - NowCommunity management
Briauna Brown
27years • Pembroke Pines
Summary
I'm Briauna Jenelle Brown, a confident, articulate and determined Information Professional who has a wide range of learned skill sets in Communications, Management, Big Data, and Network Management and Troubleshooting. Currently as a Senior graduating this December I am looking for a developing leaders programme or a full time position where I can utilize my skills.
Skills
Experiences
Project Analyst
06-2017 - 08-2017 Infra / Networks / Telecom Monitored AVA's system performance and arranged repairs through ticketing system to improve system errors
Curated new content to achieve and maintain AVA's 80% question deflection rate
Administered statistical classification and decision trees to mine through almost 80,000 rows of data within 1 month and enhance user satisfaction Joined meetings with ServiceNow and IBM representatives for product research
IT Project Management and Communication Intern
05-2016 - 07-2016 Personal services Developed computer-aided design, logo, newsletters and layout solutions to meet creative objectives for the Department rebranding campaign.
Created SOPs in order to facilitate and monitor appropriate department conduct and communication for incoming employees, project infrastructure, and interns.
Moderated and oversaw data within multiple time studies for the implementation of the hospitals new kiosks
Generated workflows and used Visio for project monitoring and activity
Education & training
Florida State University
2014 - 2017 IT development , Community management