Workforce Manager
09-2015 - NowHotels - Restaurants * People Management.
* Workforce Management in terms of Forecasting & Scheduling.
* Capacity Management in terms of Manpower Planning.
* Account transition.
Anil Joy
M.B.A, PMP with 8+ Yrs Exp in Workforce Management (WFM)
38years • Ernakulam
Summary
To contribute my skills to achieve organizational Goals and dedicate myself to be part of your Team at all times.
Skills
Experiences
Workforce Specialist
05-2013 - 09-2015 IT development * People Management.
* Workforce Management in terms of Forecasting & Scheduling.
* Capacity Management in terms of Manpower Planning.
Workforce Analyst
07-2011 - 05-2013 IT development * Workforce Management in terms of Forecasting & Scheduling.
* Capacity Management in terms of Manpower Planning.
* MIS Reporting.
* Real Time Queue Management (RTA).
Operations Specialist
03-2009 - 06-2011 IT development * Workforce Management in terms of Forecasting & Scheduling.
* MIS Reporting.
* Real Time Queue Management (RTA).
Education & training
Sikkim Manipal University
2014 - 2016 Project / Product management
Vinayaka Mission University
2004 - 2008 Energy / Materials / Mechanics
My soft skills
Languages spoken
English Native language Hindi Intermediate