Associate
06-2012 - 11-2015 Sales • Saved 2000 man hours for the department by streamlining processes, reduction of manual operations and automation
• Analysed raw data extracted from systems using Excel tools such as Pivot table, Filters etc to formulate solutions and present findings to management
• Formed partnerships with internal and external stakeholders such as Relationship Managers and Financial Institutions to understand constraints and assist in generating new solutions; persistent in getting results
• Performed under time constraints to release critical CLS payments, and managing day to day RTGS queues
• Graduated from a 2-year Operations and Technology Program with opportunities to delve into projects, challenge status quo and understand issues from management perspectives