ZARA
10-2016 - 12-2016 Sales - Customer assistance/service;
- Sales assistance;
- Store assistance: organizing shop floor and collections layouts;
- Keeping up to date with special promotions and updating the displays;
- Inventory control.
Ana Flavia Guizani
Master's degree Student in Languages, Business / Management
30years • Orléans
Summary
Dedicating myself to an exciting Master’s of Science degree at Université d'Orléans in France and to take part in a Trainee program aiming to develop myself as an outstanding professional in the company. International diversity's enthusiast, self-motivated and hard-worker. Determined and confident of my skill-set.
Skills
Experiences
Sales Agent
04-2016 - 05-2016 Sales - Temporary sales representative;
- Client’s loyalty subscription;
- Market research: collecting and analyzing demographic data, identifying potential customers.
Spanish Teacher
09-2014 - 10-2014 Teaching - Teaching classes for the Elementary School;
- Preparing activities, exercises (oral and written production) and tests;
- Guiding students, developing and monitoring the ability of reading and writing the language.
Import and Regulatory Affairs Intern
01-2013 - 11-2013 Procurement - Monitoring the import process;
- Formulating purchase orders and invoices in Microsiga Protheus;
- Processing Internal controls and KPIs;
- Invoice’s due diligence and debt collecting;
- Customer service, following the dispatching of equipment to customers (Logistics);
- Regulatory Affairs: managing product regulation process (ANVISA and Latin America);
- Certification on RDC 185/2001 Anvisa.
Marketing Intern
05-2011 - 12-2012 Marketing - Assisting in updating the external clients' database (Sky – Oracle);
- Analyzing the return obtained from company's marketing campaigns;
- Establishing contact with the foreign customers of the company;
- Arranging the sending of conferences' materials and information to international clients;
- Organizing corporative conferences and events.
Education & training
Université d’Orléans
2017 - 2019 Project / Product management , Teaching , Design / Civil engineering / Industrial engineering
Delfin English School
2015 - 2016 Teaching Studying this course combines level-specific language development with examination preparation, tailored to the international English examinations.
Advanced English Certificate - IELTS - Grade 7.0 - C1 Level
Facultés Intégrées Rio Branco
2011 - 2014 Journalism / PR , Consulting , Sales During the four-year Bachelor's degree in International Relations, the student evaluates information related to the international situation, developing policies
and strategies, identifying and interpreting goals and interests of States and
companies.
My soft skills
Languages spoken
English Professional Portuguese Native language French Intermediate Spanish Intermediate