Altin Klejmendi - WIZBII Altin Klejmendi has published his/her professional profile on WIZBII. A K

Altin Klejmendi

Looking for managerial position

40years • Barcelona

Summary

I am a hard working person with plenty of experience in food industry as a manager.Looking forward to start a new career in Barcelona!

Skills

managementCocktailsTrainer

Experiences

Hostel receptionist

04-2017 - 09-2017 Welcoming guests as they arrive at the hostel, checking in and out, issuing keys, taking reservations by telephone, email or online. Assisting guests with questions and concerns in a helpful and friendly manner. Participating in planning and implementing hostel programs. Helping for the maintenance, as well as taking payments.

General manager

04-2009 - 04-2017 Chemistry / Biology / Agronomy● Managed a team of 25 members of staff to manage a regional branch of a UK national chain which operated a restaurant by day and nightclub after hours. ● Personally credited with turning around the failing nighttime business to significantly increase the branch’s profitability. ● Responsible for developing annual and seasonal marketing plans, and presenting these plans to Head Office in order to negotiate for the branch’s marketing and operational budget allocation. ● Responsible managing customer complaints and escalations to the group Legal Department. ● Responsible for staff rota, cashing-up, managing finances, payroll, human resources, food health & safety, customer service {such as coffee making, cocktail/bar training, restaurant training, food tasting} and creating a positive working environment. ● Responsible on developing the food menu with the head chef and developing the bar menu with the head bartender. ● Responsible on the daily basis for negotiation with the large bookings especially on the month of November and December with Christmas bookings, and for the rest of the university year with the colleges for private hirings and events for the nightclub. ● Responsible for training all the staff regarding the night safety, with the guidance of the Oxford city council and the Thames Valley Police to myself.

Education & training

Abingdon And Witney College

2001 - 2003 Witney, OxfordshireChemistry / Biology / Agronomy

My soft skills

Communicating
Persevering
Positive
Team player

Languages spoken

  • English

    Native language

  • Albanian

    Native language

  • Spanish

    Basic

Make every future a success.
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