ahmed Hassan

I have More than 9 years of experience in customer services and Performance management by working directly with people in diverse professional settings For 10 years I am working in Contact Center industry and during my career, I gained experience in the operation , management and workforce department where I develop the management concept by scientific tools knowledge and recognized approaches My leadership skills were developed and have allowed me to spontaneously interact with ethnic diverse population and all age groups, from the pleasant customer to the irate one