Buyer

Job description

Zodiac Services Americasis an aftermarket organization supporting Repair, Customer Service Department & Spare Parts Distribution of Safran Group's aerospace companies. We are focused on customer support via strategically located FAA approved repair stations, and an Atlanta based central inventory. Zodiac Services Americas is a Drug-Free Workplace employer - requires a drug/alcohol screening and a criminal background screening. Zodiac Services Americas is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

The Buyer is responsible for performing all procurement activities for their assigned OEM supplier(s) to support customer order requirements and the replenishment of inventory via the creation of both drop ship (DRP) and replenishment (REP) purchase orders. The Buyer serves as the primary point of contact between the company and the OEM(s), monitors supplier performance and facilitates continuous improvements.

DUTIES AND RESPONSIBILITIES

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

· Creates purchase orders in accordance with established policies and procedures. (Purchase orders are issued based on the requirements from customer orders and MRP demand, with consideration of inventory, safety stock levels, and lead times)
· Ensures sufficient product is on-hand to cover orders while limiting excess stock conditions and works closely with suppliers to insure Customer Request Date (CRD) attainment
· Confers with suppliers (OEMs) to obtain product or service information such as price, availability and delivery schedules
· Prepares purchase orders or bid requests
· Receives and contacts suppliers to find out the status of orders
· Contacts suppliers with discrepancies of quantity and quality
· Interfaces with all departments and resolves problems and issues as necessary
· Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority
· Assists in the development of the company’s inventory tracking system
· Serves as the central point of contact for company to OEM communications
· Communicates with all company departments in regards to the procurement of parts, expedites, status of shipments, quality non-conformances, escalations, and other issues
· Conducts in-depth evaluations of supplier performance for delivery, quality conformance, and P/O acknowledgement. This includes planned purchases management, global past dues management (“bubble” chart), aging in-transit shipments management, and quarantine/hold return management. Manages the Improvement Plan Tracking Tool (IPTT) for assigned suppliers.
· Manages the OEM for favorable metrics in KPIs and scorecard reporting
· Identifies material shortages and delivery problems. Works with the OEM(s) to resolve incoming shipping discrepancies and issues with rejected/defective parts
· Obtains corrected paperwork, replacement parts, return authorizations and credits
· Responsible for controlling the freight spend generated from purchase orders.
Assists with customs issues with freight carriers for incoming product
· Ensures that all required documents are processed and filed, including printed purchase orders, acknowledgments and quotes
· Responsible for assuring the OEM/Supplier provides the proper paperwork / certifications with each order line
· Coordinates purchasing information and activities for the S&OP meetings. Represents the purchasing team (voice of ZS purchasing) and corresponds with the other buyers, including the other regions and repair shops, collecting global issues to address for actions and resolution
· Weekly review and follow-up with the OEM(s) on open order reports. Follows up with receiving and accounting to resolve any problems (invoice price differences from purchase orders, packing slip errors, documentation missing, etc.), Customer Claims, RMAs, Returns, warranty issues, etc.
· Troubleshoots problems and implements or recommends solutions to the appropriate resources for problem resolution
· Able to read and interpret Component Maintenance Manuals, Engineering Orders, Service Bulletins, Service Letters for component part numbers, descriptions and application, etc.

QUALIFICATION REQUIREMENTS

a) Knowledge and Skills

· Computer skills with knowledge of ERP/MRP, Excel spreadsheets and Word documents
· Knowledge of Zodiac Services ERP computer system
· Knowledge of Lotus Notes
· Must have demonstrated understanding of supply chain, logistics, MRP and inventory management processes

b) Competencies

· Technical Capacity
· Organizational Skills
· Communication Proficiency
· Customer/Client Focus
· Time Management
· Collaboration Skills

c) Education and/or Experience

· Requires a high school diploma or equivalent and two (2) years of experience in the field or in a related area
· Four-year college degree is a plus
· ISM / APICS certification a plus

d) Communication Skills

· Good oral and written communication skills essential for interaction with both internal and external customers

e) Physical Demands

· Travel = 10% with international travel a possibility

Employment Opportunity and Affirmative Action Statement

It is the policy of Zodiac Services Americas to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex, pregnancy, age, national origin, disability, military or veteran status, citizenship status, genetics, or any other characteristic protected by applicable federal, state, and local laws. We are strongly committed to this policy and believe in the concept and spirit of the law

ID: ZSU -16844