Implementation Business Analyst

Job description

JOB DESCRIPTION

As an Implementation Business Analyst you will work within the Data Services department and are responsible for data implementation of new carriers, and data re-implementation of existing carriers. You must be able to rapidly learn about new domains and translate this knowledge into formalized documentation and models that encompass both the information involved as well as the business and technical processes surrounding it. You will be responsible for determining how best to integrate new information into the company’s information ecosystem, and how to reconcile third-party data with internal information. You must be able to understand and reason about direct and indirect dependencies and interactions across complex, interwoven business domains and information systems, and fully analyze the implications of proposed actions and changes.

The Role:

• Implementation and re-implementation of carrier data feeds for enrollment and premiums.
• Attends carrier meetings relevant to the components they have responsibility for, to establish carrier relationship and ensure complete understanding.
• Responsible for developing requirements documentation.
• Responsible for system configuration based on carrier requirements.
• Responsible for creating test plans, and testing system changes and enhancements to ensure completeness and accuracy. Regression testing as necessary based on the nature of the system change/enhancement.
• Work closely with developer to ensure project requirements/requests for changes are understood and within standards.
• Maintain and update all requirements documents, ensuring adherence to standards.
• Promote strategic enterprise goals related to data quality, integrity, consistency, and accuracy.
• Coordinate internal resources assignments with leadership team and define priorities based on resources availability and Stakeholders expectations.
• Conduct presentations, and effectively communicate product functionality targeted to the needs of the carrier.
• Identify and resolve functional issues, consult, and provide optimal solutions for Stakeholders needs.
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.
• Responsible for the day-to-day operational aspects of projects for the purpose of accomplishing project goals and objectives in the best possible way, and within the pre-defined general conditions.

The Requirements:

• Solid interpersonal skills and external facing service orientation.
• Bachelor’s degree in related field preferred, but not required.
• At least 3 years of experience in a related position.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills, including basic technical or logical writing experience.
• Knowledge of information modeling techniques; relational modeling
• 1-3 years of experience in modern database management systems, preferably Microsoft SQL Server 2014 and above.
• Familiarity with ETL systems.
• 1-3 years of experience in project management in the technical field.
• 1-3 year of experience in technical writing, specifically around gathering technical requirements for ETL and data system changes.
• Advanced knowledge of Microsoft Excel
• Knowledge of Medicare and the health insurance industry preferred but not required.
• Strong understanding and knowledge of the Software Development Life Cycle (SDLC).
• Self-Starting – takes independent action and goes beyond what the job or situation requires.
• Ability to be in a multi-faceted role throughout a project lifecycle; be flexible and be able to switch “hats” seamlessly.
• Ability to organize and manage multiple tasks in a fast-paced environment.
• Ability to identify a Master Project and divide in Sub Projects, defining the scope and resources needed for each subproject.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.