DC Dealing Administrator

Job description

JOB DESCRIPTION

Job Summary

This is an excellent opportunity to join our fast growing DC Dealing team based in our Redhill office. This is a challenging and rewarding role which requires excellent attention to detail as you will be working with numbers on a daily basis. Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package with opportunity for progression in terms of both personal and career growth.

The Role
The individual will be working within the DC Dealing team and will be expected to carry out the following tasks:
• Process in a timely fashion ad hoc deals & external switches.
• Assist with the timely update of all contract notes.
• Assist in the timely process of scheme contribution investments & lifestyle phase switches.
• Respond to Investment Manager and internal queries.
• Maintain accurate data on the core administration system.
• Monitor the receipt and payment of all transactions from Trustee bank accounts.
• Maintain the reconciled position between the bank account, the core administration system and the investment manager.
• Ensure processes are completed within the agreed targets and deadlines and communicate progress.

Performance Objectives:

Excellence
• Communicate effectively with investment managers when required via the telephone.
• Identify areas where the service to clients/members could be improved and communicate to Administration Coordinator/Administration Controller.
• Deal with simple queries and requests from investment managers and WTW teams.
• Monitor own workflow to ensure service levels are achieved.
• Accurately perform manual calculations.

People
• Assist the wider team in more complex / project work when required.
• Support colleagues for holiday cover and workload peaks.

Clients
• Help to provide an efficient, professional service to meet all client/members’ needs and to promote the Willis Towers Watson brand.
• Develop knowledge of clients pension schemes.

Financial
• Ensure timely completion of timesheets.

The Requirements

• Knowledge of Microsoft packages and good IT skills.
• Excellent communication skills.
• Numerical and accurate.
• Attention to detail is essential.
• An interest in the investment process.
• Good keyboard and data entry skills.
• Pass at C or above for Maths and English at GCSE or equivalent.
• Demonstrate an organised approach and an ability to prioritise and meet deadlines.

The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact:Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.