PSV Technician - Volvo - Coventry - Wizbii

PSV Technician

  • By Volvo
  • Coventry (United Kingdom)

Job description

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Volvo Trucks
Position Description

Position Title:
HGV Technician

Reports To:
First line manager: Technician Supervisor
Second Line: Workshop Controller

Positions directly supervised / managed:

Job Summary:
As a Technician you will ensure the highest possible levels of productive efficiency, quality of workmanship and production finish, to sustain growth in customer confidence in the service provided by the Dealer point.

Main Tasks / Responsibilities / Authorities:

·  Ensure repairs are carried out according to manufacturer's procedures and in a safe and responsible manner.
·  Ensure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriate.
·  Assist in the fault diagnosis process.
·  Comply with warranty procedures during repairs and with warranty material on completion of a repair.
·  Assist with Action Service Europe when required.
·  Work with the parts team to ensure the correct replacement parts are fitted to the vehicles.
·  Road test vehicle when required (if holder of HGV licence).
·  Assist with roadside breakdowns.
·  Ensure that the company time recording procedures are complied with and that job cards are completed accurately
·  Ensure that service sheets are completed as per Volvo instructions.
·  Ensure that all vehicle defects are reported to your workshop controller
·  Ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained, reflecting the Volvo Truck and Bus Centre image of an efficient and modern retail Dealer point.
·  Wear personal protective equipment (PPE) when appropriate.
·  Support the development of any young trainees and apprentices.

Key Skills / Competencies:

·  Technically competent in the repair and maintenance of HGVs
·  To effectively communicate at all levels both written and verbally and be an active team member.
·  To develop or work in developing new or enhancing existing processes
·  To adapt and take on new skills and approaches and participate in training and development activities


1. External: Customers on occasion

2. Internal: other departments Including parts, Customer Service Representatives, Invoicers

Required knowledge & experience:
·  City and Guilds, NVQ 3 or equivalent
·  Completed an apprenticeship in HGV industry or equivalent experience
·  Experience within the commercial vehicle industry.

2. Additional important requirements:
·  Basic knowledge of Word, Excel & Outlook applications & general computer literacy.
·  Basic working knowledge of Vehicle Technology.

Geographical context in which knowledge is applied:

Amendments to the Job Description:
This is a description of the job as it is currently constituted. It is the company's practice to periodically examine employee's job descriptions and to update them to ensure that they relate to the job as it is performed, or to incorporate whatever changes are being proposed. The Manager in consultation with the position holder concerned jointly conducts this review. It is the company's aim to reach agreement to reasonable changes, but if agreement is not possible Management reserves the right to insist on changes to the job descriptions after prior consultation.


Reports To:
First line manager: Technician Supervisor
Second Line: Workshop Controller


Position title:

Approved by:


Position title:


United Kingdom
Your role

PSV Technician

Functional Area

Travel Required (maximum)

About us

The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world's best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Employment/Assignment Type

Last application date

State / Province

West Midlands
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